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Make a Complaint

We like to think that our service meets all your expectations. However, we realise that things can go wrong meaning you do not receive the standard of service you expect from us.

Please let us know about your concerns and how we can improve.We take all feedback seriously whether positive or negative and use it continue to develop TalkPlus to meet the needs of our community.

Please let us know your details so we can process your complaint.

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A member of our senior management team will acknowledge your complaint in the first instance, then it will enter our complaints procedure.

We expect to have investigated and responded to all complaints and detail our learning within 28 days.

Please contact us on 01252 533355 if you have not had an acknowledgement of your complaint within 7 days.